Primary Responsibilities: This position provides administrative and customer-service support for RoyOMartin’s panel-products sales team. Responsibilities include supporting sales staff with office-related/clerical activities, assisting in the coordination of inventory control for off-site and consignment-product inventories, and ensuring the accuracy of all sales-related and shipping information and associated recordkeeping.

Job Qualifications: The successful candidate will demonstrate both commercial and business acumen, along with skills in Microsoft Office and in operating office equipment. A bachelor’s or associate degree in business or other related discipline is a plus, along with prior customer-service experience.

Behavioral Profile: The successful candidate will demonstrate a positive, proactive approach to the safety of him/herself and others. Fully appreciating the team-based, customer-service nature of this position, he/she should possess the ability to communicate effectively, confidently, and assertively with customers—both internal and external—and be accepting of cultural diversity. Critical are time-management and organizational skills, dependability, resiliency, positivity, detail orientation, a sense of urgency, and the willingness to learn about RoyOMartin’s functions with the goal of more accurately and efficiently performing job functions. He/she will have the ability to manage multiple, time-sensitive tasks calmly, accurately, and efficiently. Lastly, he/she must be self-motivated, with the ability to work with limited supervision, as well as with a high-performing team.

Application for Employment - Customer Service Representative (Alexandria)

  • Applicants who require assistance completing an employment application may contact RoyOMartin at 800-299-5174.
  • Accepted file types: txt, pdf, doc, docx, rtf.
  • Submission Acknowledgement
    We appreciate your interest in RoyOMartin and will give your online employment application serious attention. Consistent with applicable law, we provide equal employment opportunity to all persons regardless of age, race, color, national origin, religion, sex, marital status, handicap or disability, veteran status or any other legally protected status. By clicking on submit below, I certify that the information provided in this online employment application is true and complete. Further, I understand that any falsification or willful omission shall be sufficient cause for refusal of employment.